cannot login OpenEMM

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cannot login OpenEMM

Postby sixsigma » Wed Nov 13, 2013 7:39 am

i was using OpenEMM 2011, and don't know why i can't login suddenly. and just show me [严重系统错误。请查看日志文件,以了解更多信息。]and this link[http://192.168.1.105:8080/logon.do;jsessionid=C4EE1952D02B8794F6EEE571803624D2].

P.S. i have submit the correct ACC and PW.
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Re: cannot login OpenEMM

Postby sixsigma » Wed Nov 13, 2013 8:57 am

sixsigma wrote:i was using OpenEMM 2011, and don't know why i can't login suddenly. and just show me [严重系统错误。请查看日志文件,以了解更多信息。]and this link[http://192.168.1.105:8080/logon.do;jsessionid=C4EE1952D02B8794F6EEE571803624D2].

P.S. i have submit the correct ACC and PW.



Please HELP!!!!
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Re: cannot login OpenEMM

Postby maschoff » Thu Nov 14, 2013 10:46 pm

You should have a look at Tomcat's log in catalina.out.
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Re: cannot login OpenEMM

Postby sixsigma » Fri Jan 22, 2016 11:43 am

Would you mind to clarify a bit of what "Tomcat's log in catalina.out." is? We encounter this problem again. Please help!
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Re: cannot login OpenEMM

Postby jim_frey » Mon Jan 25, 2016 1:36 pm

If you're on a linux machine, at the prompt type -

updatedb
locate catalina.out

That should return the location of the file(s). It may return -
/home/openemm/logs/catalina.out

Then type in the command tail to see what's the last logs in the file, so for example this would return the last 500 lines -

tail -n 500 /home/openemm/logs/catalina.out
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