Modifying softbounce rules

Use this forum for all questions related to bounce management of OpenEMM

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jeepfiend
Posts: 4
Joined: Thu Feb 13, 2014 11:45 pm

Modifying softbounce rules

Post by jeepfiend » Thu Mar 06, 2014 10:03 pm

So currently, we have the default settings on our softbounce management, which is working as it should. However, I'd like to modify it so that anyone that doesn't open or click an email in 30 days is changed to 90 or 180 days.

Our newsletters go out monthly, and we don't want someone who missed one email to get booted from the list.

jeepfiend
Posts: 4
Joined: Thu Feb 13, 2014 11:45 pm

Re: Modifying softbounce rules

Post by jeepfiend » Fri Mar 07, 2014 6:55 pm

So I'm thinking it's this line:
else:
cclause = 'customer_id IN (%s)' % ', '.join ([str (_c.id) for _c in custs])
old = time.localtime (time.time () - 30 * 24 * 60 * 60)


and I can just change that 30 to 90 or 180 or whatever. Sound about right?

maschoff
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Re: Modifying softbounce rules

Post by maschoff » Fri Mar 07, 2014 9:43 pm

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