Softbounce Export

Use this forum for all questions related to bounce management of OpenEMM

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JohnT
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Joined: Thu Jul 14, 2016 11:31 am

Softbounce Export

Post by JohnT » Thu Jul 14, 2016 11:33 am

Hi,
I have question how can i export my softbounces from mailing ?
Where can i find it in MySQL ?

Kind Regards

JohnT
Posts: 3
Joined: Thu Jul 14, 2016 11:31 am

Re: Softbounce Export

Post by JohnT » Thu Jul 14, 2016 2:49 pm

My softbounce_email_tbl is empty, but statisctis show there are softbounces ( a lot of them ) i do not have cron job for dynamicaly update user with softbounce scoring. Why then my table in database is empty?

maschoff
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Re: Softbounce Export

Post by maschoff » Fri Jul 15, 2016 8:51 pm

If you do not have set up a cron job for softbounce.sh, script softbounce.py is never executed. This script not only converts hard to soft bounces but it also analyzes all bounces to identify softbounces and to write them to table softbounce_email_tbl.
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JohnT
Posts: 3
Joined: Thu Jul 14, 2016 11:31 am

Re: Softbounce Export

Post by JohnT » Mon Jul 18, 2016 9:04 am

I have run several times softbounce.sh but it seems it is not working for me. Nothing shows up in softbounce_email_tbl is there any log file with results of running script?

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