Search found 20 matches

by ohho
Mon Oct 05, 2015 8:47 am
Forum: Using OpenEMM
Topic: How to un-ban a user?
Replies: 4
Views: 5495

Re: How to un-ban a user?

Thank you!
by ohho
Mon Oct 05, 2015 8:00 am
Forum: Using OpenEMM
Topic: How to un-ban a user?
Replies: 4
Views: 5495

Re: How to un-ban a user?

Thanks for reply.

I do not see a "status" field in customer_1_tbl. There is a "user_status" field in customer_1_binding_tbl. Did I miss somthing?

Version: OpenEMM 2013
by ohho
Fri Oct 02, 2015 3:52 am
Forum: Using OpenEMM
Topic: How to un-ban a user?
Replies: 4
Views: 5495

How to un-ban a user?

In a new mailing, there are 12 recipients in the mailing list. However only 7 recipients are used when generating the email. When I check the customer_1_binding_tbl in database, the missing 5 recipients are marked as user_remark: bounce exit_mailing_id: 1385 What is the proper way to reactive the 5 ...
by ohho
Fri Feb 07, 2014 8:43 am
Forum: Bugs, bug fixes & releases
Topic: Bugreport: OpenEMM Error when loading JPEG with CMYK Profile
Replies: 2
Views: 10956

Re: Bugreport: OpenEMM Error when loading JPEG with CMYK Pro

In case someone googles here for the error "openemm org.hibernate.TransientObjectException: MailingComponentEmbedded"

JPEG file size inside the HTML template is also an issue.
by ohho
Fri Nov 29, 2013 11:36 am
Forum: Using OpenEMM
Topic: How to tell retry count of a mail in QUEUE?
Replies: 0
Views: 2467

How to tell retry count of a mail in QUEUE?

qctrl will move an emai from QUEUE to MIDQUEUE if the email is retried for 3 times:

Code: Select all

/home/openemm/bin/qctrl -d780 move /home/openemm/var/spool/QUEUE /home/openemm/var/spool/MIDQUEUE tries:3
Where is the number of retries for an email recorded?
by ohho
Tue Nov 26, 2013 2:39 am
Forum: Using OpenEMM
Topic: How "emails sent" is calculated?
Replies: 2
Views: 2760

Re: How "emails sent" is calculated?

Thanks for the explanation.

If I delete the messages currently in:

/home/openemm/var/spool/QUEUE
/home/openemm/var/spool/MIDQUEUE
/home/openemm/var/spool/SLOWQUEUE

Can I expect the "Emails sent" number to increase rapidly? How does Openemm decide when to putting more messages to SENDMAIL?
by ohho
Mon Nov 25, 2013 8:43 am
Forum: Using OpenEMM
Topic: How "emails sent" is calculated?
Replies: 2
Views: 2760

How "emails sent" is calculated?

Under Mailings > Overview > click Edit a mailing > click "Send Mailing tag", there is a number next to "Emails sent". How is this "Emails Sent" number calculated? We have a mailing list of roughly 250,000 email addresses sent twice in last month. Strange enough, both mailing show the ""Emails Sent" ...
by ohho
Tue Aug 20, 2013 10:51 am
Forum: Using OpenEMM
Topic: How to add recipient's email in template?
Replies: 1
Views: 2505

How to add recipient's email in template?

I'd like to show recipient's email in the body of every outgoing email. How can I add this dynamic email field in the template?

Thank you!
by ohho
Tue May 14, 2013 9:09 am
Forum: Using OpenEMM
Topic: How to custom Welcome page?
Replies: 1
Views: 2004

Re: How to custom Welcome page?

Code: Select all

/home/openemm/webapps/openemm/index.html
by ohho
Tue May 14, 2013 8:55 am
Forum: Using OpenEMM
Topic: How to custom Welcome page?
Replies: 1
Views: 2004

How to custom Welcome page?

By default, OpenEMM shows "Welcome to OpenEMM! This server is now running OpenEMM ..." page. How can I customize the content of this page?
by ohho
Wed Apr 24, 2013 5:45 am
Forum: Installation & Upgrades
Topic: "You don't have the required permissions for this action."
Replies: 1
Views: 2520

Re: "You don't have the required permissions for this action

If I add one more permission: mailing.show The left menu shows up. However, there is an error when I click Templates > New Templates: You don't have the required permissions for this action. An error occurred Cause: org.apache.jasper.JasperException: javax.servlet.ServletException: javax.servlet.jsp...
by ohho
Wed Apr 24, 2013 5:42 am
Forum: Installation & Upgrades
Topic: "You don't have the required permissions for this action."
Replies: 1
Views: 2520

"You don't have the required permissions for this action."

I created a new user (designer) and assign only the following rights:

template.show
template.new
template.change
template.delete

After the designer user logons on, the left menu is empty and gets the message:

You don't have the required permissions for this action.

What is missing? Thanks!
by ohho
Mon Apr 22, 2013 10:34 am
Forum: Installation & Upgrades
Topic: How to config Trackable Links (not from localhost:8080)?
Replies: 13
Views: 10163

How to config Trackable Links (not from localhost:8080)?

The trackable links are all http://localhost:8080/.../...

Where can I config/change this host information?
by ohho
Fri Apr 19, 2013 10:40 am
Forum: Installation & Upgrades
Topic: File permission for OpenEMM auto-update?
Replies: 0
Views: 2275

File permission for OpenEMM auto-update?

In Administration > Update, what file/permission are required before clicking "Do you really want to start the update?"

- Linux CentOS 5.6
by ohho
Thu Apr 18, 2013 5:24 am
Forum: Using OpenEMM
Topic: HOw to insert email address into database directly?
Replies: 1
Views: 2293

HOw to insert email address into database directly?

We have a client base of 150,000 emails. How can we insert the emails into the database directly without going through the web interface?