Search found 15 matches

by Andrey
Wed Mar 25, 2020 1:23 pm
Forum: Bugs, bug fixes & releases
Topic: Cannot edit template from mobile Chrome browser
Replies: 0
Views: 156

Cannot edit template from mobile Chrome browser

Hi, I am using version 139 of Open Emm 2019. Tried to change template on mobile phone. While the source code window can be shown as full screen, there is no scroll available, so it's not possible to change the code that doesn't fit the windows. Footer etc. Tried both mobile version an look like pc. ...
by Andrey
Thu Mar 05, 2020 2:53 pm
Forum: Bugs, bug fixes & releases
Topic: Empty PDF files OpenEmm 2019
Replies: 13
Views: 2554

Re: Empty PDF files OpenEmm 2019

Thank you for support!
maschoff wrote:
Tue Mar 03, 2020 6:40 pm
Thanks for your feedback, We will check how to extend the docs to cover this issue.
If it possible to implement the free space indicator on the dashboard or before sending the large amount of mails or etc. to prevent disk full problem? Would be great)
by Andrey
Mon Mar 02, 2020 4:19 pm
Forum: Bugs, bug fixes & releases
Topic: Empty PDF files OpenEmm 2019
Replies: 13
Views: 2554

Re: Empty PDF files OpenEmm 2019

Hi, I have initially about 7GB of the total disk space. After installing the system and all apps from manual and starting the mailing - the free space soon filled up and the mails start not generating. I'll rebooted the server and founded that the MySQL did not start, so only after some time I clean...
by Andrey
Sat Feb 22, 2020 7:01 pm
Forum: Bugs, bug fixes & releases
Topic: Empty PDF files OpenEmm 2019
Replies: 13
Views: 2554

Re: Empty PDF files OpenEmm 2019 [resolved]

Founded the server's lack of storage place.
After adding the free space and changing the database user from openemm_user to simple openemm, and cleaning the temp/preview/ folder - the PDF start generated!
The issue can be closed!
Thank you for interest!
by Andrey
Wed Feb 05, 2020 9:11 pm
Forum: Bugs, bug fixes & releases
Topic: Empty PDF files OpenEmm 2019
Replies: 13
Views: 2554

Re: Empty PDF files OpenEmm 2019

Hi, I tried to start the PDF generation from the shell. [root@OpenEmm logs]# /usr/local/bin/wkhtmltopdf "http://censored/mailingsend.do;jsessionid=25CF78682B52DC78CB4D2CD6522BDBC0?action=16&mailingID=13&previewFormat=1&previewSize=1&previewCustomerID=1&noImages=false" preview_84635755916988815041111...
by Andrey
Mon Feb 03, 2020 3:41 pm
Forum: Bugs, bug fixes & releases
Topic: Stat file does not attached OpenEmm 2019
Replies: 0
Views: 1025

Stat file does not attached OpenEmm 2019

Hi, The system send the statistics emails after sending newsletter in the specified time. But there is no file attached. Dear Sir or Madam, attached please find the statistics for your mailing "January" With kind regards Your AGNITAS AG P.S. if I send the message with the cofigurations and logs from...
by Andrey
Mon Feb 03, 2020 3:36 pm
Forum: Bugs, bug fixes & releases
Topic: Empty PDF files OpenEmm 2019
Replies: 13
Views: 2554

Re: Empty PDF files OpenEmm 2019

maschoff wrote:
Mon Feb 03, 2020 1:33 pm
Is your log taken from catalina.out?
The logs from OpenEmm system - Administration-->System Status-->Show EMM Logfile

Also tried to PDF any webpage from ssh console - the file generated ok.
by Andrey
Mon Feb 03, 2020 9:50 am
Forum: Bugs, bug fixes & releases
Topic: Empty PDF files OpenEmm 2019
Replies: 13
Views: 2554

Re: Empty PDF files OpenEmm 2019

Yes, sure. Just tried. 1. Open the mailing 2. Preview HTML with images 3. Save As PDF The Log below 2020-02-03 11:37:31,834: ERROR [http-nio-8080-exec-17] com.agnitas.emm.core.workflow.service.GenerationPDFService - generatePDF: java.lang.Exception: Preview generation via wkhtmltopdf was unsuccessfu...
by Andrey
Sat Feb 01, 2020 9:03 pm
Forum: Bugs, bug fixes & releases
Topic: Stats shows only PC users OpenEmm 2019
Replies: 2
Views: 343

Stats shows only PC users OpenEmm 2019

Hi! My stats show 100% PC users clicks and no one other (more than 20 thousand). My mail I've opened from mobile device and click in it, but no effect. Is it depend on some mailing settings or other? Please any suggestions. My OpenEmmVersion = OpenEMM Installer v19.10.001 = =========================...
by Andrey
Sat Feb 01, 2020 8:53 pm
Forum: Bugs, bug fixes & releases
Topic: Empty PDF files OpenEmm 2019
Replies: 13
Views: 2554

Empty PDF files OpenEmm 2019

Hi! Please help me to resolve the issue. In the /home/openemm/temp/Preview - there are a lot of zero length PDF files. Also the mailing preview banners and PDF file export did not work. Hope this log can help 2020-02-01 21:31:48,948: ERROR [http-nio-8080-exec-5] com.agnitas.emm.core.workflow.service...
by Andrey
Wed Jan 15, 2020 3:20 pm
Forum: Installation & Upgrades
Topic: OpenEmm 2019 start script Bad Message
Replies: 1
Views: 552

Re: OpenEmm 2019 start script Bad Message

Found the error cause the PDF Manual auto-wrapping... this worked fine: [Unit] Description=OpenEMM startup script After=var-run.mount network.target local-fs.target time-sync.target sendmail.service postfix.service [Service] User=openemm Group=openemm Type=oneshot RemainAfterExit=true ExecStart=/hom...
by Andrey
Wed Jan 15, 2020 3:07 pm
Forum: Installation & Upgrades
Topic: OpenEmm 2019 start script Bad Message
Replies: 1
Views: 552

OpenEmm 2019 start script Bad Message

Hi! There is possibly an error in the systemd unit file openemm.service to start OpenEmm at startup. [Unit] Description=OpenEMM startup script After=var-run.mount network.target local-fs.target time-sync.target sendmail.service postfix.service [Service] User=openemm Group=openemm Type=oneshot Remain...
by Andrey
Wed Jan 15, 2020 2:55 pm
Forum: Installation & Upgrades
Topic: SendMail Error on CentOS 7 OpenEMM 2019
Replies: 2
Views: 333

Re: SendMail Error on CentOS 7 OpenEMM 2019

Thank you Maschoff!

I found the same questions and the reason was SELinux was Enabled.
https://forum.openemm.org/viewtopic.php?t=2543
After disabling the SELinux the SendMail start working as expected.

Best Regards,
Andrey
by Andrey
Wed Jan 15, 2020 11:59 am
Forum: Installation & Upgrades
Topic: SendMail Error on CentOS 7 OpenEMM 2019
Replies: 2
Views: 333

SendMail Error on CentOS 7 OpenEMM 2019

Hi, Please help me to resolve the permission issue which I can't to resolve. Jan 15 13:52:34 OpenEmm sendmail[13457]: 00FAqYYf013457: Milter (bav): error connecting to filter: Perm ission denied Jan 15 13:52:34 OpenEmm sendmail[13457]: 00FAqYYf013457: Milter (bav): to error state Jan 15 13:52:34 Ope...
by Andrey
Wed Jun 21, 2017 12:24 pm
Forum: Installation & Upgrades
Topic: Openemm online update not working
Replies: 2
Views: 2428

Re: Openemm online update not working

Hello, I haved the similar issue I have Openemm 2015 and I would like to update to 2015 R3 but update service seems is not running (port 8044 is not listening) and from browser I receive ERR_CONNECTION_REFUSED. resolved after permitting the acces to 8044 port at firewall. But upgrade from OpenEmm 20...